Tri-State University - Employment

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Making phone calls to prospective students

Must have a pleasant speaking voice
Ability to articulate and speak clearly when on the phone
Ability to be comfortable when speaking to strangers on phone
Able to work evenings: Monday thru Thursday from 6:00 till 9:00 pm
Ability to make 20-30 phone calls per hour
Ability to work independently with minimal supervision

Update Admissions information (ADMISS.)

Ability to enter a minimal amount of information into the computer
Ability to talk, enter information and keep details correct
Maintain confidentiality of information

Additional Responsibilities:

Answer to the supervisor in the evening
Check in with supervisor on who you are calling
Keeping time sheet up to date
Arriving and leaving on time
Leave the area where you work as you found it

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. To have the experience and skill working with computers and software programs (e.g. Word, Excel, PowerPoint, Quodata/ADMISS, etc.). The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATON and/or EXPERIENCE
High School Diploma or a GED equivalent

LANGUAGE SKILLS
Ability to read, analyze and interpret general student information. Excellent oral communication skills are required and the ability to effectively present information and respond to a few general questions from prospective students and their parents. Ability to navigate through the website and relay that information back to the student and/or parent while on the phone with them.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as grade point averages, SAT and ACT scores with scholarship amounts.

REASONING ABILITY
Ability to define what information needs to be entered into the note area of each students information and when a if another contact should be made.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and sit. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Review of candidates will begin immediately and will continue until the position is filled. Candidates should send a letter of interest and the contact information for references to:

Tri-State University
Human Resources
1 University Avenue
Angola, IN 46703
hr@tristate.edu

All candidates must provide proof of eligibility to work in the United States and official transcripts at the time of employment. Tri-State University is an Equal Opportunity Employer committed to employing a highly qualified staff that reflects the diversity of our great nation.