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Responding to a student in distress:
- Talk to the person in private.
- Listen carefully.
- Show concern and interest.
- Avoid criticizing or being judgmental.
- Repeat back the essence of what has been told to you.
- Involve yourself only as much as you feel comfortable.
- If the person resists your help, and it concerns you, contact SCS.
- Use SCS as a resource, and attempt to make a referral.
- If a person is expressing suicidal thoughts, do not leave him or her alone; call for help immediately.
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